1. Go to http://hilltopremote.htop.org from Internet Explorer.   (We suggest creating a favorite)

2. The first logon screen will look like this:

3. You’ll sign in with your Hilltop email

4. Then type in your password. This is the same password that you use to log into your computer at work.

NOTE: If you are a remote worker, you’ll be provided the password by IT.

5. After logging in you’ll be presented with this screen where you need to enter your information again. This is for security reasons. If you are on a work computer, please select “This is a private computer”. If you are on a public computer or shared computer like at an airport or a coffee house, please select, “This is a public or shared computer”

Hilltop Email

Hilltop Password

6. For first time setup, please click on zResumeSession. This will set your profile. 

Remember, it’s a SINGLE CLICK to open any of the applications in the Hilltop Software Window. ALSO, be sure to always click the zSessionResume if you’ve walked away from your pc for a bit and your session timed out.  This will autmatically log you back into any applications you previously had open.

7. Things to note:

     1. Once you sign in, you’ll notice a sign out button at the top of your Hilltop Software Window. When you are finished working, click the sign out button. There is an automatic signoff if you forget to click the sign out.

     2.  Remember that all the icons in the Hilltop Software Window are single click.

     3. If you have an icon open in the Hilltop Software Window at your office, and then move to your home computer, it will bring your office session over.

If you experience any trouble, please call the IT Helpdesk at 970-244-0444                       

Troubleshooting

-          I don’t see (This is a public or shared computer).

o   It might mean you are not using Internet Explorer. Make sure you are using Internet Explorer

o   You may need to add the hilltop remote website to your local intranet sites.  Click on the little gear icon once you are past the Mount Garfield page. Click Internet Options. Click on the Security Tab. Click Local Intranet. Click Sites. Click Advanced. Add Gateway.htop.org

-          I cannot seem to log back into the Hilltop Software Window – External

o   Close your browser, go back to http://hilltopremote.htop.org

-          My session stopped responding

o   Close your browser, go back to http://hilltopremote.htop.org

-          I keep getting prompted for credentials or to connect

o   Add gateway.htop.org to your local intranet list

o   Make sure to use internet explorer

-          My entire session seems to be froze.

o   Click on the zSession Logoff button in your hilltop software. It’ll log off your session.