FAQ

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Avoiding Phishing emails
As good phishing emails get more prevalent, greater emphasis must be placed on avoiding them. Listed below are some simple methods to avoid getting scammed ...
Wed, Jan 2, 2019 10:42 AM
How do I start a conference call from my phone?
Conference Call Options: Logging into http://mplace.seguent-is.com User: HilltopMplace Password: HilltOp Meeting ID: 4400 ...
Thu, Jan 3, 2019 4:28 PM
How do I search for old e-mails? (Barracuda Message Archiver tool in Outlook)
Summary: The Barracuda message archiver provides a user friendly and familiar way to access archived messages.   1. Log into Outlook 2. ...
Thu, Jan 3, 2019 4:35 PM
What do I do if Outlook is running very slow after my computer wakes up from sleep?
Summary: Sometimes when the computer goes to sleep and the user goes back into Outlook, it runs slow for a little while.  NOTE: You'll need to en...
Thu, Jan 3, 2019 4:42 PM
How do I grant access to an Outlook shared Calendar?
Summary: All of the calendars that are shared at Hilltop have a person who owns them.  1. Locate the calendar you need by adding it to your "Ot...
Fri, Jan 18, 2019 11:23 AM
How to get unwanted/spammy/annoying emails to stop coming through.
Primary Method: 1. Open Outlook. 2. Click on the unwanted message. 3. On the ribbon, the last option on the right should be "Barracuda Netw...
Thu, Jan 3, 2019 4:57 PM
How do I add Email delegation in Office 365?
1. Go to webmail.htop.org 2. Log in with an account with admin privileges 3. Open the Admin App 4. Under Admin Center, click Exchange Admin Cent...
Fri, Jan 18, 2019 11:25 AM
How do I get to my F and H Drive from home?
To access Hilltop resources from home you need to get Ops level approval. Once you get your ops level manager approval, you'll be added to the group to ...
Fri, Jan 18, 2019 11:29 AM
My F and/or H Drive didn't connect when I logged into the computer.
If your F and or H drive did not map, please try restarting your computer.  If this is a laptop and you are connecting via WiFi,  check to be sure you are...
Thu, Jan 9, 2020 8:15 AM
User Cannot Access / Cannot Submit Invoices / Roles Incorrect | Sparkrock
Log into Sparkrock First go check Users to see that the User's "User Group Memberships" are similar to somebody in their same position....
Thu, Jul 20, 2023 9:53 AM